Permission-based
We send messages to people who purchased, subscribed, registered, or requested information from us or our websites.
Responsible email communication
Useful email should be clear, relevant, and easy to control.
This page explains how we send customer and subscriber communications, why someone may receive an email from us, and how every recipient can update preferences or unsubscribe at any time.
Easy opt-out
Every promotional message includes a clear unsubscribe link so recipients can stop future emails quickly.
Respectful handling
We aim to keep our email communication relevant, transparent, and respectful of subscriber preferences.
Why you may have received an email
Our emails are intended for people with a genuine prior relationship or interest.
We do not believe in random spam. Our communication is designed for customers, subscribers, registered users, and people who have shown interest in products, services, offers, tools, trials, guides, newsletters, or informational content.
You made a purchase
You may receive a relevant follow-up if you previously purchased a product, service, guide, digital item, subscription, trial, or related offer from us.
You requested information
You may have entered your email to receive information, access a presentation, download content, join a waiting list, or learn more about a product or service.
You subscribed to updates
You may have joined a newsletter, customer update list, promotional list, partner offer list, account notification list, or informational mailing list.
You interacted with a related website
Some emails may be sent because you interacted with a website, form, checkout, registration page, app, survey, campaign, or customer account area connected to the topic of the message.
Our email standards
How we keep communication cleaner and more professional.
We work to follow responsible email practices and maintain a mailing environment that is transparent, compliant, and useful for recipients across different types of offers and customer communications.
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No scraped or harvested email lists
We do not support sending to emails scraped from websites, social networks, forums, public directories, or other sources where the person did not knowingly provide their email for communication.
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No random third-party spam lists
We do not use random third-party databases that have no clear relationship to our websites, products, services, signups, customer activity, or subscriber registrations.
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Clear sender identity
Our messages are intended to clearly identify the sender or the website responsible for the communication, without pretending to be a government agency, bank, medical provider, carrier, platform, or unrelated organization.
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Relevant content
When we send promotional, educational, product, service, or partner-offer messages, we aim to keep the topic connected to the recipient’s previous purchase, subscription, request, account activity, or stated interest.
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Unsubscribe control
Every promotional email includes an unsubscribe link. Once a recipient opts out, we aim to remove them from future promotional communications promptly.
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Suppression and complaint handling
We maintain suppression processes for unsubscribes, complaints, invalid addresses, and repeated bounces so future messages are not sent to people who should not receive them.
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Responsible promotional wording
We aim to avoid misleading subject lines, false urgency, impersonation, deceptive claims, or content that hides the commercial nature of a promotional message.
Recipient control
Do not want future emails?
The fastest way to stop future promotional messages is to use the unsubscribe link included at the bottom of the email you received. This allows our system to identify the exact address and campaign automatically.
If you cannot find the unsubscribe link, contact us and include the email address that received the message so we can locate and suppress it manually.
Contact us about email
For unsubscribe help, abuse reports, preference updates, or questions about why you received a message, contact our email compliance team.
support@nextel.digitalPlease include the recipient email address and, if possible, a copy or screenshot of the message so we can investigate faster.
Transparency note
About promotional and informational messages.
Our emails may include customer updates, service notices, informational content, product recommendations, special offers, partner promotions, surveys, trials, or educational presentations. Some messages may be commercial in nature. We aim to present them clearly and give recipients simple control over future communication.